Acceptance of Terms

By accessing and using the Serenity Bay Villa website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

Reservation and Cancellation

Reservations are subject to availability and confirmation. A valid credit card is required to secure your booking. Our cancellation policy is as follows:

• Cancellations made 30 days or more before check-in: Full refund minus processing fees
• Cancellations made 14-29 days before check-in: 50% refund
• Cancellations made less than 14 days before check-in: No refund

Check-in and Check-out

Standard check-in time is 3:00 PM, and check-out time is 11:00 AM local time. Early check-in and late check-out may be available upon request, subject to availability and additional charges.

House Rules

During your stay, we ask that you:

• Respect quiet hours between 10:00 PM and 7:00 AM
• Do not exceed the maximum occupancy of your accommodation
• Treat the property and facilities with care
• Follow all posted safety guidelines and instructions
• Report any issues or damages promptly

Liability

While we strive to provide a safe and comfortable environment, Serenity Bay Villa is not liable for:

• Loss or damage to personal belongings
• Personal injury occurring outside of our direct control
• Service interruptions due to circumstances beyond our control
• Weather-related issues or natural phenomena

Property Damage

Guests are responsible for any damage to the property or its contents during their stay. Any damage should be reported immediately and may result in additional charges.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modifications.

Contact Information