Serenity Bay Villa

Privacy Policy

Introduction

At Serenity Bay Villa, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Booking preferences and requirements
  • Payment information (processed securely through our payment providers)
  • Communications you send to us

How We Use Your Information

We use the information we collect to:

  • Process your reservations and payments
  • Communicate with you about your stay
  • Improve our services and website experience
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We share your information only with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

Contact Us

If you have questions about this privacy policy or our practices, please contact us at:

Email: privacy@serenitybay.jp

Phone: +81-6-4859-2370

Address: 〒530-0011 大阪府大阪市北区大深町4-20 グランフロント大阪 南館

Last updated: March 15, 2025