Privacy Policy
Introduction
At Serenity Bay Villa, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number)
- Booking preferences and requirements
- Payment information (processed securely through our payment providers)
- Communications you send to us
How We Use Your Information
We use the information we collect to:
- Process your reservations and payments
- Communicate with you about your stay
- Improve our services and website experience
- Send you marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We share your information only with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
Contact Us
If you have questions about this privacy policy or our practices, please contact us at:
Email: privacy@serenitybay.jp
Phone: +81-6-4859-2370
Address: 〒530-0011 大阪府大阪市北区大深町4-20 グランフロント大阪 南館
Last updated: March 15, 2025